Introduction

Jvspin acts as a data controller under applicable gambling and data protection laws. This Privacy Policy explains how we collect, use and protect Personal Data of players registered with Jvspin and the circumstances under which we may disclose such information. By registering a Player Account with Jvspin you consent to this Policy. If you do not agree, you should not register or use the services.

What Personal Data We Collect

• Identity and contact information provided by you including name, date of birth, address, email and phone number.
• Account information and transaction history including bets, deposits and withdrawals.
• Technical data about devices used to access our platform including IP address, browser, language and server logs.
• Documentation for verification such as identity documents and payment method proofs as reasonably required for account verification and compliance.
• Communications with us via the website, email or chat.
• Survey responses or feedback where you choose to participate.

Why We Process Your Personal Data

We rely on contractual necessity to provide services, a legal obligation to comply with regulatory requirements, legitimate interests including fraud prevention and security, and where applicable, consent for specific activities such as marketing.

How We Use Your Personal Data

• To operate the gaming platform and process bets and financial transactions.
• To verify identity and age and to comply with AML and CFT obligations.
• To provide customer support and manage your account.
• To communicate account information, security updates and compliance matters.
• To market to you only where consent has been given, and to share marketing material from carefully selected partners where permitted.
• To monitor for fraud, term violations and illegal activity and to conduct analytics using aggregated data.

Data Recipients and Transfers

We may disclose Personal Data to within the Jvspin group and to service providers performing processing on our behalf including payment processors, IT services, customer support and analytics. We may disclose data to regulators or as required by law, and to law enforcement where necessary for safety or to prevent fraud. In the event of corporate transactions such as a merger or sale, your data may be transferred as part of the assets and we will inform you of such transfer as required by law. We may also disclose data to marketing service providers for specific campaigns, subject to your consent.

International Data Transfers

Personal Data may be transferred to countries outside your jurisdiction. We implement appropriate safeguards to protect data in transit and at rest, including contractual mechanisms where applicable, to ensure an adequate level of protection.

Data Retention

We retain Personal Data for the period necessary to fulfill the purposes described in this Policy, to comply with legal obligations and to resolve disputes. In accordance with AML requirements, data collected during registration and during the operation of your account is retained for at least five years from the date of your last transaction or account closure. Anonymized derivatives of data may be retained for analytics where no identification is possible.

Security

We implement technical and organizational measures to protect Personal Data, including encryption, access controls and regular security assessments. Accounts are protected by unique identifiers and passwords, with an option to enable two factor authentication for enhanced security. You are responsible for safeguarding your login credentials.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the platform, remember preferences and analyze usage. You may manage cookie settings through your browser. Disabling cookies may limit functionality.

Marketing Communications

We may send promotional information about Jvspin products and services, and about products from carefully selected partners, where you have consented. You may opt out at any time via your account settings or by contacting [email protected]. Opting out does not affect the service delivery.

Automated Decisions and Profiling

We may perform automated checks for identity verification and risk assessment. Where a decision with legal or similarly significant effects is taken by automated means, we will provide information about the logic involved and your rights to challenge.

User Rights

• Right of access to request a copy of your Personal Data.
• Right to rectification to correct or complete data.
• Right to erasure in certain circumstances.
• Right to restrict processing or to object to processing for marketing or other purposes.
• Right to data portability to receive your data in a structured format.
• Right to lodge a complaint with a supervisory authority.

Minors

Our services are not directed to individuals under the legal gambling age in their jurisdiction. If a minor provides information, we will delete it and take steps to prevent future access.

Changes to this Policy

We may update this Privacy Policy from time to time. We will provide notice of material changes and retain the right to continue processing under the updated policy. Continued use after changes constitutes acceptance of the revised policy.

Contact and Data Protection

For questions or concerns about this Policy or our processing of Personal Data, contact Jvspin at [email protected]. We will respond in accordance with applicable privacy laws.