Jvspin VIP Prize Drops and Golden Card Rewards
Jvspin’s Responsible Gaming Policy (the Policy) establishes the measures we deploy to prevent and address gambling‑related harms. The Policy applies to all players accessing Jvspin services and governs the use of our platform in compliance with applicable laws and regulations.
For the purposes of this Policy, the following terms have the meanings shown: “Self‑exclusion” means a formal, long‑term prohibition on accessing a Jvspin Player Account. “Cooling‑off period” means a temporary pause on activity that is not a self‑exclusion. “Deposit limit” means a maximum deposit allowed within a defined period. “Loss limit” means a maximum allowable loss within a defined period. “Session limit” means a cap on time spent gaming in a single session. “Minors” means individuals who have not reached the legal gambling age in the user’s jurisdiction.
Players must be of legal gambling age in their jurisdiction. We collect date of birth and other identity information as permitted by law and will perform ongoing verification. Supporting documents may be requested to confirm identity and age. Accounts that fail verification will be suspended or closed in accordance with applicable law and our policies to prevent underage participation.
Players may elect self‑exclusion by contacting our Customer Support team. Self‑exclusion imposes an indefinite prohibition on the use of the Jvspin Player Account for a minimum period of six months. During the self‑exclusion period you will not be able to access the account and you will not receive promotional communications. The remaining balance on the account will be paid out to you in accordance with our withdrawal policy. Reopening the account during the self‑exclusion period is not permitted. After the minimum period ends, you may apply to re‑activate your account in accordance with our verification procedures and subject to compliance with our policies.
A cooling‑off period may be requested to pause activity for a defined timeframe. This is not a self‑exclusion. Upon confirmation, the cooling‑off period takes effect and access to the account will be restricted for the duration specified. If you request an extension of the cooling‑off period, it will take effect immediately. If you request a shortening of the cooling‑off period, the change will take effect only after a 24‑hour cooling‑off window, unless the existing period would end within that window, in which case the period shall remain unaltered.
We provide tools to help you manage risk, including:
Changes to limits may be requested via our Customer Support and are subject to a waiting period of seven days before the new limit takes effect.
If you experience concerns about your gambling behavior, contact our Customer Support to apply restrictions or to obtain information about independent support services that assist individuals with gambling‑related problems. We provide access to confidential services that outline available options including self‑exclusion, cooling‑off, and other safeguards in accordance with local law. While self‑excluded, you will not receive marketing communications from Jvspin.
We process personal data to administer responsible gaming measures, verify eligibility, and comply with legal obligations. Data processing for self‑exclusion, limit settings, and related activities is performed in accordance with our Privacy Policy and applicable data protection law. Data will not be used for marketing during a self‑exclusion period unless you have provided consent.
We may amend this Policy from time to time to reflect changes in applicable law, regulation or internal policy. The current Policy governs the use of Jvspin services and shall be interpreted in accordance with the laws applicable to the player’s jurisdiction, subject to consumer protection and gambling regulations. Disputes shall be resolved in accordance with Jvspin’s Terms and Conditions.